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Parties Performing Outsourced Activities

Our outsourcing partners
Annex of the pricing schedule for consumer customers and the list of conditions for corporate customers on the outsourced activities of Citibank Europe plc Hungarian Branch Office  

Effective as of April 4, 2013
With reference to the paragraph (12) of 13/A. § of the Act CXII of 1996 on Credit Institutions and Financial Enterprises Citibank Europe plc Hungarian Branch Office (registered office: 1051 Budapest, Szabadság tér 7., registration court and court number: Municipal Court of Budapest, acting as Court of Registration 01-17-000560) acting in the name and on behalf CITIBANK EUROPE PLC. (registered office: 1 North Wall Quay, Dublin 1, registration court and court number: Companies Registration Office, no. 132781) an entity registered in Ireland) ("Bank") hereby informs the Customers on the outsourced activities of the Bank as follows:
Parties Performing Outsourced Activities 

Outsourced Activities

Xerox Magyarország Kft.
(official seat: 1138 Budapest, Madarász Viktor utca 47-49. 2/B. ép. 6.em..; Court Registration No: 01-09-167204)
document handling (document multiplication, copying, printing)
Drescher Magyarország Kft.
(official seat: 1097 Budapest, Gyáli út 31.; Court Registration No.: 01-09-161129)
printing of banking statements, mailing them with other marketing materials;
printing, enveloping and posting the paper based detailed statements relating to postal cash transfer order credits.
Max Future Kft.
(official seat: 1111 Budapest, Budafoki u. 59.; Court Registration No.: 01-09-670339)
processing and data recording of credit cards application forms
TCS eServe
(official seat: Infinity, Mind Space, Link Road, Malad (West), Mumbai 400064, India)
administrative process concerning various banking services
Citibank Handlovy W Warszawie SA (official seat: Senatorska 16, Warsaw, Poland) Enhanced account information service about the incoming transactions for the Corporate customer
Citibank N. A.-New York Head Office (seat: 399 Park Avenue, New York, 10022, United States of America) maintenance support services in connection with the internet telecommunication application used by the Bank
Citibank, N.A. (Singapore Branch)
(official seat: 1 Temasek Avenue, #09-00 Millenia Tower, Singapore, 039192)
operation/production/maintenance support services and preparation of financial reports in connection with the Bank’s software applications
Citibank, N.A. (London Branch) (official seat: Citigroup Centre, Canada Square, Canary Wharf, London, E14 5LB, UK) administrative services in relation to advanced international cash management liquidity solutions.
Citibank, N.A. (London Branch) (official seat: Citigroup Centre, Canada Square, Canary Wharf, London, E14 5LB, UK) Support and maintenance of system relating to internal transit accounts. Implementation, support, licensing and enhancement services of the corporate bank GL/SL system. Including especially: remote system support, releasing new versions and supporting daily system process.
Citibank, N.A. (London Branch) (official seat: Citigroup Centre, Canada Square, Canary Wharf, London, E14 5LB, UK) Support services for the EMEA Data Center Services, Desktop, Messaging and Mobile, Network, Internet hosting, Voice and Conferencing,  CO&T Infrastructure and Direct Support(category II) expenses.
Iron Mountain Magyarország Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság (official seat: 1093 Budapest, Czuczor u. 10. IV. em.,Court Registry No.: 01-09-364901) storage, safekeeping and destruction of documentation of consumer and corporate customers of Citibank Europe plc Hungarian Branch Office

BlueFire Promotion Informatikai Szolgáltató Bt.
(official seat: 2100 Gödöllő, Táncsics M. u. 16., Court Registry No.: 13-06-057598)

installation, education and reparation of Citibank’s softwares CitiOnline Gemini, MTMS32 and CitiDirect Online
G4S Készpénzlogisztikai Kft.
(official seat: 1139 Budapest, Rozsnyai u. 21-25., Court Registry No: 01-09-070377)
Delivery of cash- and securities, delivery of debit cards, cash processing/handling and safe-keeping of cash and securities (and other values)
Citicorp Development Center, Inc.
(official seat: 12731 W. Jefferson Blvd, Los Angeles, CA 90066-7009, U.S.A.)
Storage of personal data given by customers on internet site
CitiFinancial, Inc., (official seat: 300 St. Paul Place, Baltimore, MD U.S.A.) Participation in the fulfillment of the mandatory IRS tax-reporting obligation in connection with private individual customers.
Phi Divizió Kft. ( official seat: 1221 Budapest, Kova utca 6/b., Court Registry No: 01-09-662346) Production /maintenance of sofwares used by the Bank
Citigroup Global Markets Inc. (official seat: 111 Wall Street, New York, NY 10005, USA Provide development, production support and application hosting services of Credit Risk Interface and related applications.
Citibank N.A. London, Documentation Unit (official seat: 3rd Fl., 4 Harbour Exchange Square, Isle of Dogs, London E14 9GE, UK) Collection and preliminary check of the account opening documents,including: checking the change of the list of banking signers or legal representatives, change in the official data of legal entity, any account closure request received from the customers, sending any agreement related to the account opening agreement
Citibank N.A. London (official seat: United Kingdom, Citigroup Centre, 25 Canada Square, Canary Wharf, London, E14 5LB,) General maintenance of IT system of Consumer Bank (IT support)  
PSC Cégszervíz Kft.
(official seat: 1134 Budapest, Rózsafa u. 13-17., Court Registry No: 01-09-676822)
Reception and document handling services
Oberthur Technologies Kft. (official seat: Törökbálint, Tó-park, hrsz.3301/21. Court Registry No: Cg. 13-09-102194) Production, personalization of debit and credit cards and notification letters to be sent out to the customers with the bank cards
Biztos Kereskedelmi Szolgáltató és Tanácsadó Kft. (official seat:2370 Dabas, Bartók Béla út 92-96, Court Registry No Cg. 13-09-103708) Administrative and data maintenance related tasks in connection with SME clients credit and insurance contracts.
Citibank N.A, Bahrain
(official seat: 548 Seef, Bldg 133, Road 2819, Citibank House, Bahrain)
Support, enhancement support and new development with respect to „eDealer”,web-based front and middle office treasury system for deal booking, MIS reporting and risk management; and „CitiTreasury Online Trading and Online Confirmations”, an electronic foreign exchange and money market trading tool
Euronet Banktechnikai Szolgáltató Kft.
(official seat: 1123 Budapest, Alkotás u. 50., Court Registry No: Cg. 01-09-680790)
Contribution to handle specified client’s orders and complaints related to ATM services
Citigroup Technology Inc.
(official seat: 1919 Park Avebue, Weehawken, NJ 07086 US)
Desktop, replication, messaging&mobile, e-mail, office communicator, Sharepoint portal services, desgold and related services, data center, distributed system tape storage
Citibank N.A. London Branch
(official seat: Citigroup Center, Canada Square, Canary Wharf, London E14 5 LB)
Global financial messaging operations (SWIFT, Telex)
Citibank N.A. Singapore Branch
(official seat: Centennial Tower, 3 Temasek Avenue 12-11, Singapore 039190)
Consumer Bank AML monitoring activities related system development and maintenance services
Citibank N.A. UK Branch
(official seat: 33 Canada Square, Canary Wharf, London E14 5LB)
Consumer Bank AML monitoring
Citicorp North America Inc.
(official seat: 399 Park Avenue, New York, 11043, United States of America)
operating a database to support the AML activities of the Bank
Citibank, N.A.
official seat: 399 Park Avenue, New York, 11043, United States of America)
conducting certain investigatiory tasks to support the AML activities of the Bank
Binarit Kft.
(official seat: 1139 Budapest, Váci út 95., Court Registry No: Cg. 01-09-716481)
Production support services and project management services in connection with the Bank’s software applications.
Citibank International plc Magyarországi Fióktelepe
(official seat: 1080 Budapest, Hungária krt. 40., Registry No:  01-17-000376)
Support the Bank’s regulatory reporting
Multicard Műanyagkártya-gyártó Kft.
(official seat: 1222 Budapest, Háros u. 7., Registry No: 01-09-063612)
Production of bankcards and related cardmailers, bankcard personalization and postal dispatch
eSense Human Resources Szolgáltató Zrt. (official seat: 1134 Budapest, Kassák Lajos  u. 69-71., Registry No: 01-10-045747) supporting the administration in the branches
Arcot System Inc, CA, USA, principal place of business: 455 West Maude Ave, Sunnyvale, California, USA 94085) participating in sending the internet secure code to clients in connection with purchases on the 3D Secure verified webstores and webpages.
Citicorp Customer Services SL (Placa Catalunya 1, 08002 Barcelona, Spanyolország); setting, testing and managing the parameters of the bank's collection system and the related application.
Citicorp Credit Services Inc. ( 14000 Citi Cards Way, Jacksonville, FL, 32258 USA) Maintenance of a system called Global Payment Utility (GPU), which enables phone collectors to take an off us debit card payment online as a repayment to a Citi delinquent asset account.
Maintenance of a system called E-collection, which enables delinquent customers of Citibank to make a promise for payment on a website
Swicon Zrt. (official seat:1031 Budapest, Záhony u 7. , Registry No: 01-10-046053) Support of electronic data processing banking applications
Citibank N.A. UK Branch (official seat: 33 Canada Square, Canary Wharf, London E14 5LB) CALM (Citi Assets/Liability Mobility) sytem: integrated risk management system supporting accrual and liquidity risk reporting.
ARTEMIS (Accrual Risk Totalizer MIS System): a system used to monitor balance sheet asset and liability figures, supporting reporting in co-operation with CALM system.
SMART II (System for Management Reporting, Accounting, Regulatory and Tax) system: a financial controlling application assisting regulatory, financial and management reporting.
Citibank International plc. Magyarországi Fióktelepe (official seat: : 1087 Budapest, Hungária krt. 40-44.) IT project management tasks related to the account management and accounting system of the Bank.
Citibank, N.A. (offical seat: 399 Park Avenue, New York, 11043, USA) Operating an application in order to comply with BASEL II requirements (Legal Entity Aggregator). This application aggregates information accros the various exposure types and consolidates them by legal entity.
SIA Central Europe Zrt
(official seat: 1096 Budapest, Lechner Ödön Fasor 6)
Card management services related to corporate debit card s, including online authorization.
Citibank N.A. London Branch (official seat: Canada Square, Canary Wharf, London, E14 5LB, United Kingdom) First level reconciliation support : Upload and Automated reconciliation of Nostro account statements received from correspondents against the general ledger.
Érték 2002 Építőipari, Szolgáltató és Kereskedelmi Bt. (official seat: 1141 Budapest, Paskál u. 48. I. em. 2) Administrative, checking and data maintenance tasks in connection with real estate and tangible asset pledge agreements related to SME clients credit agreements
Citibank International plc. Hungarian Branch Office (official seat: 1087 Budapest, Hungária krt. 40. 1.em.) Data-mining and preparing ad-hoc reports concerning the financial services provided to clients for business information purposes
 
Outsourced activities regarding the Investment Services of the Bank
With reference to paragraph (12) of Section 160 of the Capital Market Act the Bank hereby infroms the Customers on the outsourced activities of the Bank as follows. Clause nr. 6 of the Appendices of Citibank Europe plc Hungarian Branch Office Business Condition Regarding Investment Services effective as of 1st January, 2009
 
Citibank N.A. (London branch)
(official seat: Citigroup Centre, Canada Square, Canary Wharf, London, E14 5LB, UK)
production/maintenance support services in connection with the Bank’s Citibank Derivative System and FOX, Pluto software applications
Citibank Canada
(official seat: 123 Front Street West, Suite 1700 Toronto, Ontario M5J 2M3)
provide automatic upload for derivative transactions from front-end systems into general ledger and all related system support
Citibank N.A, Bahrain
(official seat: 548 Seef, Bldg 133, Road 2819, Citibank House, Bahrain)
Support, enhancement support and new development with respect to „eDealer”,web-based front and middle office treasury system for deal booking, MIS reporting and risk management; and „CitiTreasury Online Trading and Online Confirmations”, an electronic foreign exchange and money market trading tool
Citibank International Plc (Publiczna Spółka Akcyjna) Oddział w Polsce  with its registered seat in Warsaw, Cybernetyki 21, 02-677 Warsaw, NIP 108-00-01-225, registered by District Court for the Capital City of Warsaw 13th Commercial Division of the National Court Register under KRS number 0000238082 The Service covers the reconciliation of the market values of capital and money market transaction, price verification of revaluation rates utilized, as well as the reconciliation of the market values of trades, reconciliation of the derivatives transactions, positions and market values in the bank’s front and back office systems, furthermore calculation of the difference in valuation due to the spread between bid and mid rates and registration of the same.
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